Cookie policy

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They allow the site to recognise your device and remember information about your visit, such as your preferences or cart contents. Cookies are widely used to make websites function efficiently and improve the user experience.

2. How We Use Cookies

  • To keep you logged in to your account during a session
  • To remember items in your shopping basket
  • To remember your preferences (e.g., currency, language)
  • To understand how visitors use our website (analytics)
  • To deliver relevant advertisements on and off our site
  • To measure the effectiveness of our marketing campaigns

3. Types of Cookies We Use

Type Purpose Duration Required?
Strictly Necessary Essential for the website to function (login, basket, security) Session Yes — cannot be disabled
Performance / Analytics Collects anonymous data on how visitors use the site Up to 2 years No — requires consent
Functional Remembers preferences to personalise your experience Up to 1 year No — requires consent
Targeting / Advertising Tracks browsing to deliver relevant ads Up to 1 year No — requires consent

4. Third-Party Cookies

  • Google Analytics — to analyse website traffic and user behaviour.
  • Meta Pixel (Facebook/Instagram) — to measure social media advertising effectiveness.
  • Google Ads — for remarketing and conversion tracking.
  • Payment processors — to facilitate secure payment processing.

5. UK Compliance — PECR & UK GDPR

For visitors from the United Kingdom, we comply with the Privacy and Electronic Communications Regulations (PECR) and the UK GDPR. Non-essential cookies will only be placed after you provide explicit consent via our cookie banner.

6. US Compliance — CCPA

For US visitors, we comply with the California Consumer Privacy Act (CCPA). You may opt out of the sharing of personal information collected through non-essential cookies via our cookie preference centre.

7. International Visitors

We respect the privacy rights of all visitors worldwide. Where local laws require consent before placing non-essential cookies, we will seek that consent through our cookie banner before any tracking occurs.

8. Managing Your Cookie Preferences

Via our cookie banner: When you first visit our website, you can choose to accept all, reject non-essential, or customise cookies by category.

Via your browser settings: Most browsers allow you to view, block, or delete cookies at any time. Disabling certain cookies may affect website functionality. For guidance, visit allaboutcookies.org.

9. Changes to This Policy

We may update this Cookie Policy from time to time. Where significant changes are made, we will update the effective date and seek renewed consent where required by law.

10. Contact Us

For questions about our use of cookies, contact us at support@atonastore.com.